Last Updated: June 9, 2026
Your privacy is fundamentally important to us. The trust placed in us by our clients is essential to our operations, and we are committed to earning, maintaining, and protecting that trust across all of our digital spaces, including the edfree.ca website.
This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you browse our website, interact with our digital marketing campaigns, or submit information through our intake channels. Our practices are governed strictly in accordance with the laws of the Province of Ontario, Canada, including the Personal Health Information Protection Act, 2004 (PHIPA).
We collect personal data that you disclose to us on a purely voluntary basis. This includes details such as your name, email address, and telephone number when you complete an inquiry form, request information, or engage with our digital platforms.
Any personal or descriptive data you provide is used solely to evaluate and process your inquiry, communicate with you regarding our specialized wellness and recovery services, optimize your user experience, and manage our business operations safely.
To facilitate seamless scheduling, client intake management, and secure administrative coordination, ED Free Clinics utilizes Practice Better as our designated Electronic Service Provider (ESP).
When you submit information through our digital intake questionnaires or booking forms, that data is processed and maintained securely by Practice Better. Please be advised of the following infrastructure protocols regarding this data pipeline:
Data Residency and Cross-Border Storage: To ensure continuous service availability, robust data redundancy, and system optimization, your information is securely hosted and backed up on encrypted cloud networks located within Canada and the United States.
Data Protection Standards: All information managed by our ESP remains fully encrypted both in transit and at rest using bank-grade electronic safeguards (AES-256).
Cross-Border Legal Jurisdiction: By utilizing our services and submitting your information, you acknowledge and provide express consent that your data may be processed outside of Canada and will be subject to the applicable data protection regulations of the local host jurisdiction, including the United States CLOUD Act. ED Free Clinics maintains formal data processing agreements with Practice Better to ensure a standard of privacy protection that aligns directly with Ontario accountability frameworks.
To optimize our digital outreach and deliver relevant information to individuals seeking our services, this website utilizes tracking cookies, pixels, and web analytics tools provided by third-party platforms, specifically Google Ads, Meta Ads, and Google Analytics.
This website uses Google Analytics to track and report website traffic patterns. Google Analytics utilizes cookies—small text files placed on your device—to help analyze how users navigate the site. The information generated by the cookie (including your IP address) is transmitted to and stored by Google on servers located in the United States. Google uses this data to evaluate website usage, compile activity reports, and provide associated internet optimization services.
We also utilize Google Ads to run targeted advertising campaigns. Google may use cookies and device identifiers to serve ads based on your past visits to our website. You can opt out of Google’s use of cookies or customize your ad preferences by visiting the Google Ad Settings page. To opt out of Google Analytics tracking across the web entirely, you can install the Google Analytics Opt-out Browser Add-on.
We utilize the Meta Pixel and custom audience tracking features to measure the effectiveness of our advertising campaigns on Meta platforms. The Meta Pixel allows us to understand actions taken on our website after a user interacts with our ads, enabling us to optimize our digital marketing strategies and display tailored content.
Data collected via the Meta Pixel is processed by Meta in accordance with their data usage policies. You can manage your advertising preferences, opt out of interest-based ads, and adjust your privacy settings directly within your personal Meta/Facebook Account Settings.
Please note: While cookies and pixels assist us in analyzing traffic and ad performance, they cannot read personal files off your hard disk. You may refuse the use of tracking technologies at any time by selecting the appropriate privacy or “Do Not Track” settings on your internet browser.
The security of your data is of paramount importance to us. We employ stringent administrative, physical, and technical safeguards designed to protect your information against unauthorized access, loss, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage, can be guaranteed as 100% secure. While we strive to implement robust, commercially acceptable mechanisms to protect your data, we cannot guarantee its absolute security.
Our website may contain links to external web platforms whose privacy practices differ from ours. ED Free Clinics is not responsible for the privacy policies, content, or data collection practices of external websites. We strongly encourage you to remain vigilant when leaving our site and to review the individual privacy policies of any third-party website you visit.
This Privacy Policy and all data handling practices of ED Free Clinics are governed exclusively by the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of Ontario.
We review and update our privacy practices systematically to adapt to technical changes, business modifications, and evolving regulatory requirements under PHIPA. Any updates or amendments to this policy will be published directly to this page. Continued use of this website following the posting of modifications will constitute your formal acknowledgement and acceptance of the revised terms.
We only use the Medispec ED1000
